Expertise · 03 / Advertising & Social Media Engagement

Posting content is easy.Building a following that buys isn’t.

Most businesses treat social media as a chore — something to be done to stay visible. We treat it as the long conversation you’re having with your audience, where every post either strengthens or weakens the relationship.

On the discipline

An editorial publication run by your business.

Social media is not a megaphone. It is an editorial publication run by your business, with readers who chose to subscribe, editors who decide what goes out, and a voice that tells people what kind of business yours really is.

Advertising is how you buy attention when earned attention isn’t yet enough — and how you amplify the work that’s already landing organically. Done together, they compound. Done separately, they compete for the same budget and confuse the same audience.

On self-recognition

Does this sound like you?

  1. You post regularly but nothing moves — no bookings, no enquiries, no measurable lift.
  2. You have followers, but the followers and the customers are two different groups.
  3. Your paid ads are burning budget and you can’t tell whether they’re working.
  4. Every post feels like starting from scratch — no system, no rhythm, no plan.
  5. You see competitors who are clearly worse than you getting more attention.

The issue is almost never “post more”. It’s what you’re saying, to whom, and whether it connects to anything else the business is doing.

On method

How we work — four steps, one system.

Step 01

We figure out where your audience actually is.

Not every business needs to be on every platform. A neighbourhood café rarely needs LinkedIn. A B2B consultancy rarely needs TikTok. We identify the two or three platforms that actually reach your customers and ignore the rest.

Step 02

We build a content system.

Three or four content pillars, each tied to something your business genuinely wants to be known for. A posting cadence your team can sustain. Templates that make each post a variation on something proven, not a blank page every morning.

Step 03

We run it — or train your team to.

We can deliver the full service ourselves, or set up the system and hand it over. The choice depends on your team, your budget, and how much social media actually moves the needle in your business.

Step 04

We measure, and we adjust.

Monthly reports in plain English. Not vanity metrics — the metrics that actually predict business outcomes. We stop what isn’t working, double down on what is, and keep the system honest.

On what you receive

Four deliverables. Run it or hand it over.

01

Social Strategy Document

Platforms, audience, pillars, tone, cadence — written down.

02

Content Playbook

Post templates, caption formats, photography direction.

03

Monthly Content Calendar

Pre-planned posts, ready to edit and publish.

04

Monthly Performance Report

Plain-English analysis. What worked, what didn’t, what’s next.

Available as a done-for-you monthly service or as a one-time system build for your team to run.

A case in point · Sichuan House, Glasgow

Three platforms. One voice. A doubled reach.

Before we started, Sichuan House had a social presence in name only — the occasional post, no consistency, no strategy. We launched the rebrand simultaneously across Instagram, Facebook, and TikTok with a content system built around four pillars: the craft of authentic Sichuan cooking, the menu, the people behind the pass, and the restaurant’s place in the neighbourhood.

TikTok×2Views doubled

TikTok rewards craft — a well-lit, well-cut dish video outperforms paid ads for a neighbourhood restaurant.

InstagramSteady growth

Instagram is where the brand lives — a considered feed is the digital shopfront, not a filler channel.

Reach trajectory · Six months of compounding growth
TikTokInstagram

Illustrative. Exact figures available in the Sichuan House case study.

The content system · Four pillars

The craft

Close-up reel — chef preparing mapo tofu from scratch, set to ambient Mandarin pop.

TikTok · IG

The menu

Weekly carousel — five new dishes this week, written with provenance and heat level.

IG · FB

The people

Story takeover — a different staff member introduces themselves each Friday.

IG Stories

The neighbourhood

Glasgow moments, local partnerships, seasonal occasions rooted in place.

FB · IG

A strategy made Sichuan House’s first month outperform a year of sporadic posting. That’s the difference between a chore and an asset.

Secondary proof
Nanakusa, Glasgow

A two-year social partnership that grew two distinct audiences.

Nanakusa’s social strategy was built around two audiences from the start: local regulars who’d drifted away, and international students searching for authentic Japanese dining in Glasgow. Both audiences grew. Daily covers grew from 35 to 75. The content told the story; the numbers followed.

Read the full Nanakusa story →
An invitation

Ready to turn social media into something that actually works?

The first conversation is free, fifteen minutes, and has no prep. We’ll look at what you’re posting now and tell you honestly whether the problem is strategy, execution, or platform choice.

Book a free 15-minute chatNo pitch. No prep. Just a conversation about what you’re building.