Most agencies build one. We build both — because the workshop is where most Scottish SMEs are quietly haemorrhaging time, money, and opportunity.
We build two kinds of thing. Websites — the public-facing presence customers find, browse, and book from. Built bespoke, designed for conversion, structured for search. And applications — the internal tools your team uses every day to run the business. Built for how the work actually happens, usable by day-one hires.
Most agencies only do the first. We do both, because the second is where most small businesses are quietly haemorrhaging time, money, and opportunity.
A beautiful website without the internal tools to support it creates a bigger version of the same problem. A great internal system without a public website your customers actually find means the tools run an empty restaurant. We build them together, or we build whichever one is holding your business back right now.
The problem isn’t your team. It’s the infrastructure they’re working with.
We sit with you and your team through a normal working day. Where do things get stuck? What gets done twice? What gets forgotten? The real process is almost never the one on the org chart.
Software built for how the owner thinks about the business tends to fail the moment junior staff touch it. We design around the actual user — the newest hire, the busiest day, the worst case — not around the ideal.
We don’t disappear for six months and return with a finished product you hate. We ship small, test with real users, adjust, and ship again. By the time it’s “done”, your team has been shaping it the whole way through.
We train your team, document how everything works, and remain available as your business grows into the system. Most of our application builds turn into long-term partnerships because software needs to evolve with the business it serves.
Built specifically for how your business runs. Not a template.
Modern standard technology. No vendor lock-in. Yours to take anywhere.
For your team, in plain English. Not a wiki page written for a developer.
Updates, improvements, and the next thing you need.
Allan ran a two-person recruitment agency placing temporary staff at events for Celtic and Rangers. Applications came in through a website form and got sorted into email folders by hand. There was no database — just nested folders Allan had built inside his inbox. He understood the system. His staff couldn’t. Every time someone new tried to use it, something got missed, lost, or duplicated. Allan was the ceiling, and he knew it.
We replaced the folder system with a custom application covering applications, interviews, onboarding, references — all in one place. The goal wasn’t elegance. It was adoption: could day-one hires use it without breaking anything? It passed. Then the business unlocked.
Every unlock enabled the next. A bigger database attracted bigger clients. Bigger clients justified new locations. New locations justified new staff. None of it would have been possible if Allan had still been the only one who could run the system.
For Sichuan House, we built a custom content management system that lets the team publish updates to their 200+ item menu without waiting on a developer, saving roughly two weeks of admin time per menu refresh. We also implemented a booking system that saves them £400 every month compared to the platform they were using before.
For Nanakusa, we replaced a booking system staff had given up on with one they actually use — a change that transformed how the restaurant manages tables, reduces no-shows, and plans for busy periods. The site itself was purpose-built to rank for the searches Nanakusa’s customers actually make, and traffic roughly doubled in the first year.
The first conversation is free, fifteen minutes, and has no prep. Tell us where your business is stuck — we’ll tell you honestly whether a new tool would fix it, or whether a simpler change would.
Book a free 15-minute chatNo pitch. No prep. Just a conversation about what you’re building.